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Learn What Real EasyRentCars Customers Say About Your Car Rental Company

Elizabeth Lee

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Full Size | Toyota Camry or similar
“The type of car we were given met our expectation. ”
About CHAILEASE: 8.7 /10
Very good service and accommodative. We were quite concern about insurance coverage as it seems insurance does not provide Act of God protection which makes us very worried as Hualien is prone to weather change, landslide, earthquake and windstorm. Will not consider rental in the future as we have no mean to pay for losses to the car if damaged by natural disaster
About Easyrentcars: 10.0 /10
Instruction on pick up from Chailease at Airport is not clear from confirmation given by Easyrental. Chailease did not have an Airport counter and no instruction was given to us to call Chailease or where to find Chailease to arrange transfer to pick up area. Wasted our time . Also when we wish to extend the hire, the service staff does not seem to understand my request.
Reviewed: Nov 6, 2019


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Economy | Toyota Vios 2 Doors or similar
“Fantastic service & overall very satisfied! ”
About CHAILEASE: 9.7 /10
We got a smaller car but got a free upgrade to Camry. Car was in clean condition, spacious, and service was very good. They picked us up at our drop off & pick up locations, and dropped us off at a nearby station after we returned the car. Overall very pleased with the service & car rental!
About Easyrentcars: 10.0 /10
Booking was easy, did a last minute booking for a 7-day rental but response was fast. Will use again!
Reviewed: May 13, 2019

Mee Jia Chuah

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Economy | Toyota Vios 2 Doors or similar
“Great service. Satisfied service with Chailease! ”
About CHAILEASE: 9.7 /10
Great staff and service.
About Easyrentcars: 8.0 /10
Reviewed: May 2, 2019

T.chee seng

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Intermediate | Toyota Altis or similar
About CHAILEASE: 10.0 /10
Good car providers and free upgraded
About Easyrentcars: 9.0 /10
Reviewed: Apr 2, 2019

N.Yik Sum Dicky

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Medium SUV | Honda CR-V or similar
About CHAILEASE: 5.7 /10
Car fail to start on the first daycare
About Easyrentcars: 8.0 /10
Reviewed: Aug 26, 2019


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Standard | Nissan Livina or similar
“Perfectly fine.”
About CHAILEASE: 9.7 /10
An older car than I expected for that amount of money, but it was in good condition. Staff was friendly.
About Easyrentcars: 9.0 /10
Seems like you can't do anything after the booking is made, so the value of your services somewhat diminishes.
Reviewed: Nov 1, 2019

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