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ALLSTATES CAR RENTAL REVIEWS

Learn What Real EasyRentCars Customers Say About Your Car Rental Company

karl

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Compact | Nissan Versa Note 2 Doors or similar
“Good”
About Allstates: 8.0 /10
Nice card to drive. Need new wipers.
About Easyrentcars: 8.0 /10
No
Reviewed: Nov 1, 2019

M.Williams

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Intermediate | Toyota Corolla or similar
About Allstates: 7.7 /10
The car was dirty, maintenance light was on, but had no problems with the vehicle
About Easyrentcars: 8.0 /10
Reviewed: Oct 18, 2019

N.Marin

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Intermediate | Toyota Corolla or similar
“The worst rental car experience in my life. ”
About Allstates: 2.0 /10
First of all I would like to express how unsatisfied I am with your service,your company and how unprofessional your manager is. I would also like to tell you that the vehicle was delivered to me at 01:30pm when you they supposed to deliver it to me at 9:00 am. When giving me the vehicle I complained about all the visible damages that the vehicle had and even the broken windshield glass (which is a very important safety issue) anyways I took a picture of all the damages And even told the manager, he told me to take pictures and nothing else. The day I returned the car the manager told me that the car had a scratch on the side bumper, I told him it wasn't me and he insisted it was me. Then he had me sign a paper that I had done the bumper little scratch on the left side, (of which he did not give me a copy) and then I returned to take a picture of the car and when I passed my hand it was simply dirty and and I showed it to him and he still insisted that I had to claim my insurance. Now my question is: do you work to get money from insurance? because if the insurance paid them money to repair the vehicles you would not have given me this car with the broken glass, scratches and dents. Also they sent me an e-mail saying that also the door was knocked and that never happened and is not even in the report that the employee have. So why are you blaming me for something that I didn't do? I would appreciate your clarifying all this information because in my opinion there is nothing to claim from you. I don’t have any problem to file the claim with my insurance if it was something that I have done. But you guys seems like your are adding damages and also are exaggerating a scratch that is fixed with simple polishing. The other question is, is the car parked because of that little dirty? How you did not stop it because of all the scratches, dents it had and even the broken glass before you guys rented to me?
Reviewed: Sep 28, 2019

J.Hannan

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Intermediate | Toyota Corolla or similar
“Loved proce”
About Allstates: 6.0 /10
Carroll was fine damaged exterior, dirty inside at pickup no fluid in wipers
About Easyrentcars: 7.0 /10
Reviewed: Sep 26, 2019

S.Lun

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Intermediate | Toyota Corolla or similar
“Great value ”
About Allstates: 8.0 /10
A very dirty car and was previously driven by smokers. Otherwise, everything was great.
About Easyrentcars: 8.0 /10
Smooth and fine
Reviewed: Oct 11, 2019

K.SHAH

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Intermediate | Toyota Corolla or similar
“Excellent rental and booking experience. ”
About Allstates: 9.7 /10
The car Toyota Corolla was excellent condition. I enjoyed driving it. Check in was easy.
About Easyrentcars: 10.0 /10
Booking was easy. Good source for getting good price for rental cars. I'll recommend to my friends.
Reviewed: Oct 19, 2019

T.Noonan

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Compact | Nissan Versa Note 2 Doors or similar
“The guy at the counter during pick up was rude. The car was filthy upon pick up.8”
About Allstates: 2.0 /10
The guy at the counter was terribly rude. We spent over an hour checking in. When we finally got the car is was filthy out side and trash and crumbs inside. The over all experience was terrible and the worse part of our trip.
Reviewed: Oct 10, 2019

T.Iglehart

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Compact | Nissan Versa Note 2 Doors or similar
About Allstates: 3.7 /10
Car smelled like weed, windshield wipes need replacement, car was dirty inside and out, brakes where bad, car made very loud noise when you turn, and charged extra $10 a day for toll road...WE NEVER SEEN ANY TOLL ROADS AND WE DROVE FROM PALMDALE ALL OVER LA, BEACHES, HOLLYWOOD, BEVERLY HILLS...WASTE OF MONEY !!
About Easyrentcars: 8.0 /10
Reviewed: Oct 2, 2019

J.Cannon

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Intermediate | Toyota Corolla or similar
“Bad.”
About Allstates: 4.0 /10
Filthy car. No windshield wiper fluid. No pick up instructions. Nearly impossible to find the rental office.
Reviewed: Oct 11, 2019

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Intermediate | Toyota Corolla or similar
“Excellent and easy ”
About Allstates: 10.0 /10
Excellent customer service and overall the experience was excellent
About Easyrentcars: 10.0 /10
Reviewed: Oct 26, 2019

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