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KPN CAR RENTAL REVIEWS

Learn What Real EasyRentCars Customers Say About Your Car Rental Company

Ng CL

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Economy | Toyota Yaris or similar
“Horrible experience with KPN”
About KPN: 3.7 /10
No staff was present when arrival at the agreed pickup point, only after 2 spoken phone calls then they drove the car at the arrival gate. Car looks new but aircon started giving problem at day 1 (less than 2 hrs into the drive). At day 3, aircon totally failed with many warning lights lit up. Had to drive more than 3 hrs in hot weather back to Bangkok airport with heavy jam. When returning, called staff 1 hr as agreed before arriving only to find out that they were not there waiting. Had to call them again and waited for them to arrive. Feedback to them about the aircon and the warning lights for the engine and staff just brush off
Reviewed: Oct 20, 2019

T.Lau

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Economy | Toyota Yaris or similar
“The company did not update the latest pick-up location and informed us a wrong location.”
About KPN: 6.7 /10
The pick-up location was different from the one written on the booking information. When we went to the location instruction, it had moved to another location and we had to call and look for it. We wasted quite a long time after arriving at the airport. Especially it was after midnight, it was not a good experience for us.
About Easyrentcars: 10.0 /10
Reviewed: Oct 16, 2019

B.Singleton

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Economy | Toyota Yaris or similar
“The worst ever”
About KPN: 3.0 /10
Easily the worst hire company ever. Nobody to handover vehicle. No staff on the counter just a phone number. A phone call was made and all I got was an idiot asking me if I wanted a taxi. In the end I had to get the airport staff to phone the hire company. It took over 90 minutes. The deal was advertised as a meet and greet service. Returning the vehicle was even worse . I was concerned with not finding staff to handover vehicle and missing the flight. I had to take the vehicle to the companies storage area . This place is very hard to find not being signposted. I had to drag my bags over a rough gravel parking area and then to a train station. As of the beginning of October this company no longer has a counter at the airport. The main hire office is at a Toyota dealer near don muang airport. The head office is at a taxi dealers near lad Prao . There is no hire service at don muang. A terrible hire experience.
Reviewed: Oct 13, 2019

S.Wolf

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Compact | Toyota Ativ or similar
“KPN never again ”
About KPN: 5.0 /10
Nobody was at Meet&Greet Point from KPN. After many calls and more than 60min somebody from KPN comes to the location where i should pickup my reserved car. The staff not speak very well english and it takes further 15min to get the car in good conditions. Next time no more KPN.
About Easyrentcars: 10.0 /10
Easy to find the right car and fast booking.
Reviewed: Oct 8, 2019

p.Dounghirun

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Economy | Toyota Yaris or similar
About KPN: 3.7 /10
The staff is not professional, we travel with infant and have to wait almost 1 hours for a car.
About Easyrentcars: 10.0 /10
Reviewed: Sep 27, 2019

Bigshow Hussadee

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Economy | Toyota Yaris or similar
About KPN: 8.7 /10
pickup car is so long time over 60 min waste my time
About Easyrentcars: 10.0 /10
good price
Reviewed: Aug 6, 2019

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Economy | Toyota Yaris or similar
About KPN: 10.0 /10
No
About Easyrentcars: 10.0 /10
No
Reviewed: Aug 4, 2019

A.DODCHANTUEK

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Economy | Toyota Yaris or similar
About KPN: 9.7 /10
It may be the car park is far from the pick-up location. So it takes a long time to get the car.
About Easyrentcars: 10.0 /10
It's very well
Reviewed: Aug 2, 2019

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Compact | Toyota Ativ Or Similar (2018) or similar
“All good. Highly recommended ”
About KPN: 10.0 /10
Due to short staff, it took quite a while to wait when picking up the car. The staff were Super friendly and can’t be anymore helpful:)
About Easyrentcars: 10.0 /10
Reviewed: Jul 31, 2019

M.ZAHARUDDIN

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Economy | Toyota Yaris or similar
“Amazing”
About KPN: 10.0 /10
the car was awesome..everything in good condition
About Easyrentcars: 10.0 /10
the car was awesome..everything in good condition
Reviewed: Jul 17, 2019

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