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CAR RENTAL REVIEWS ON GREAT RENTALS AT MELBOURNE AIRPORT, MEL

Average rating on Great Rentals at Melbourne Airport: 9.0 /10

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Compact | Toyota Corolla Hatchback Model Guaranteed
“Overall a pleasant experience ”
About Great Rentals: 9.0 /10
Car was very nice and clean. Was warned it is a new car so any scratches or scuffs or marks of wear and tear on the wheel would be removed from my bond, which was a bit serious. Otherwise was an overall nice experience and the car was very nice for a road trip.
About Easyrentcars: 8.0 /10
Reviewed: Jan 2, 2020

Pat

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Compact | Toyota Corolla Hatchback Model Guaranteed
“Be very aware of the contracting companies (Great Rentals)”
About Great Rentals: 5.7 /10
Difficult to communicate with to arrange pickup from airport - provided incorrect car details and would not confirm a specific location. inconsistent answering phones when trying to follow up On return of rental staff member directed us straight to office, he confirmed we had paid extra for insurance and presented a blank damage report requesting to be signed. No inspection of the vehicle had been completed. When questioned, the staff member took us to the vehicle and we needed to be on hands and knees to see a scrape on underside of bumper. Staff member unable to explain how they were aware of this without also doing an inspection on hands and knees. Staff member unable to explain the process of claim due to his limited English. Staff refused to provide their names or a business card so we could follow up with our claim/complaint. Another staff member dropped us back at the airport, after repeated requests to drop us at T3 departures he took us to the opposite end in arrivals. We both felt very distressed with the whole process. We felt vulnerable and it soured our holiday.
About Easyrentcars: 9.0 /10
Responded to our follow up email in a timely manner.
Reviewed: Dec 17, 2019

Prasad Maddi

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Economy | Toyota Corolla Hatchback Model Guaranteed
About Great Rentals: 10.0 /10
The staff and the people are very good and friendly at great Rentals’s ..
About Easyrentcars: 10.0 /10
Reviewed: Dec 17, 2019

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Compact | Toyota Corolla Hatchback Model Guaranteed
“Avoid these guys”
About Great Rentals: 2.0 /10
V minor scratch on car was blamed on me, and they took my bond... Don't use these guys
Reviewed: Dec 16, 2019

J.Lin

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Economy | Toyota Corolla Hatchback Model Guaranteed
“Great experience ”
About Great Rentals: 10.0 /10
Bargain !! They rent me a brand new corolla & staff Loc are very nice & helpful
About Easyrentcars: 9.0 /10
Easyrentcars.com let me get a best price to rent a car.
Reviewed: Nov 29, 2019

R.Gemmell

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Full Size | Toyota Camry Model Guaranteed
“Professional, easy, perfect”
About Great Rentals: 10.0 /10
The team were fantastic and friendly, prompt and responsive. Paper work and official things upon pick up were less than 10 minutes and they picked us up and dropped as back at the airport for vehicle pickup and return. Thank you so much Great Rentals for a fantastic experience at the cheapest rate on the market. Your vehicle had less than 2000km on it and was in immaculate condition. What great service!!!!! 10/10. Thanks again, Ryan
About Easyrentcars: 10.0 /10
East booking process and clear instructions and paper work. A great online service. Thank you Ryan
Reviewed: Nov 28, 2019

C.HUANG

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Full Size | Toyota Camry Model Guaranteed
“Good service good cars”
About Great Rentals: 10.0 /10
Brand New car, perfect condition, good tyres.
About Easyrentcars: 10.0 /10
Always better price than other competitors
Reviewed: Nov 25, 2019

Linda

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Economy | Toyota Corolla Hatchback Model Guaranteed
“Easy and simple ”
About Great Rentals: 9.7 /10
The customer service at the pickup was excellent.
About Easyrentcars: 9.0 /10
Reviewed: Nov 21, 2019

M.Veerabathiran

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Economy | Toyota Corolla Hatchback Model Guaranteed
“Excellent ”
About Great Rentals: 10.0 /10
They have all new cars, very good service and on time pickup/drop Would defenetly recommen..
About Easyrentcars: 8.0 /10
Reviewed: Nov 17, 2019

Joyce Pak

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Economy | Toyota Corolla Hatchback or similar
“Excellent”
About Great Rentals: 10.0 /10
Great car, very smooth. Good for small group.
About Easyrentcars: 10.0 /10
Reviewed: Nov 17, 2019
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