Was a little difficult with language. We are kiwis and all staff Asian descent.
We did not really know about the 3rd party insurance arrangement. When we brought no excess insurance the thought of having to pay an excess and then claim it back sounded a little dodgy. thankfully we had no incidents.
“NEVER AGAIN. I had a booking the following week which I cancelled”
About Great Rentals:5.7/10
after getting to the airport I had to wait a very long time to be picked up. The person on the phone said they were closed as it was after 6pm yet the website said they were open to 8pm. They wanted to charge me a late call out fee which IO refused to pay. The woman who picked me up wasn't a very good driver and had no idea where she was going even using a GPS on her phone
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