CAR RENTAL REVIEWS ON BARGAIN AT MELBOURNE AIRPORT, MEL

The counter staff was hard selling the highest zero excess Insurance. Had little choice. The rental car has lots of scratches and dents and the interior was dirty. There was a time when I cannot start the engine because the key could not turn to on the ignition. Had to struggle a few times to turn the ignition. The fuel was not even full tank. 3/4 filled.

Ok.

The wipers need to replaced as very irritating noisy when operating.

amazing value

Easy to use

Did not know how much EasyRentCars cover for their daily excess coverage, tried to further sell their coverage plans even though EasyRentCars' coverage clearly covers their excess in excess.

No issues, perfect, swift, and best prices around.

Tried to hard sell on more insurance car coverage, no options at all for paid upgrades, and location from airport quite far. But apart from that it’s good value for 15 days!

Easy peasy to book cars but need more deals!

Waited 25 minutes for pick-up and not told the truth when questioned. Car was less quality than what I expected, made in March 2018, old model car, extremely standard in every case as far as driver comforts.

The vehicle I selected in the booking process was a Toyota Corolla or equivalent. But I was given a Hyundai Accent, which is 1 class below than the Corolla (thus the low rating for size). I only came to realize on the 4th day as I picked up the car late at night and drove the the hotel where it was parked at the basement for 3 nights. The vehicle's front bumper and fenders was badly repaired. Front right fender was not flushed with the door and the front bumper was not properly secured. While I did not hit anything, the strong air speeds meeting the car due to driving caused left of the bumper to come slightly loose, and I was questioned for that when I return the car.

Very good value. Good pickup and dropped off

Easy to make booking and good communication.

Customer desk is very helpful in directing us where to wait as w were not familiar with the pick up system in Melbourne. Waiting period is also good - not too long of a wait. Car is in clean and good conditions. Returning outside business hour is also smooth- we did not want long for the shuttle to take us back to the airport.

Great - easy booking process

Overall I thought it was good and I would use them again, mainly based on price. Pros- Convenient shuttle service, fast pick up process and great staff! Cons- Drop off instructions were a little confusing to say the least, car seemed to have missed a service and I thought I was getting a Toyota Carolla and got a Kia Rio. Nothing against Kia’s, I like them but the vehicles class, size, ride comfort aren’t comparable at all and knew was doing a lot of driving so that was kinda disappointing. But overall I’d still recommend