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Thoughtful caring staff

About RIGHT CARS: 9.8 /10
Like: Outstanding friendly service. Staff went way beyond their call for duty. Stretched their services to such a great extent to accommodate our demands. Free upgrade of vehicle, free extended after hours return, offered us friendly personal advice and travel tips. Overlooked a small scratch without charging us extra. Highly recommend.
Dislike: A short delay in picking up but no worries at all.
Reviewed: Dec 22, 2017
Mini Van | toyota Wish or similar

Relevant Reviews on RIGHT CARS in New Zealand


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Full Size Van | Toyota Hiace 12 Seats or similar
“not exactly as expected”
About RIGHT CARS: 5.0 /10
We waited a long time to be picked up from the airport, not entirely Right cars fault, but when we arrived to get the car my husband had to move a dumpster that was blocking the car, the car was nearly brand new and in great condition until you opened up the car and it had a HORRIBLE fish odor it was so strong our clothes smelled like fish after riding in it. we were a group of 7 and there were not other options for us, so we took the fish mobile.
About Easyrentcars: 8.0 /10
Reviewed: Jul 19, 2019

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Intermediate | Toyota Corolla or similar
About RIGHT CARS: 7.0 /10
All went well except, car was almost empty on pick up, no worries though, after phoning and letting staff know, it was ok to drop off car empty as well. Only trouble was drop off. No one was there at office to drive the shuttle to airport as was part of deal. After phoning staff I was promised to be shuttled to airport within half an hour. No one came, another phone call followed and a promise of 15 min. Nothing happened. Had to call UBER and pay additionally. Thought it a good thing to support smaller businesses, but gotta beware of their reliability.
About Easyrentcars: 10.0 /10
Reviewed: Mar 20, 2019


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Economy | Kia Rio or similar
“awesome service”
About RIGHT CARS: 9.4 /10
Like: Thanks Rav for awesome & friendly service.
Reviewed: Jan 1, 2018
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