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Firsty the Gold car location counter as promised during booking not at the Airport any more.

About GOLDCAR: 6.0 /10
Had to wait nearly 30+ minutes for pickup to arrive at zagreb airport. The return is worst as the google map does not work and no link of the makeshift cabin in the woods is available so its not a good situation for car return process.
Reviewed: Sep 4, 2019
Compact | Kia Ceed or similar

Relevant Reviews on GOLDCAR in Croatia


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Economy | Renault Clio or similar
“Goldcar to avoid Easy rental best experience ever”
About GOLDCAR: 3.7 /10
The worst user experience and hidden conditions, I got extra charges on damages that was missing in the contract, the agent in the counter was over loaded to have time to do checkin with us, the car was dirty, I did a complain on the gold car customer service
About Easyrentcars: 10.0 /10
Just perfect, easy user experience without frictions, and the price drop rebook is very nice.
Reviewed: Sep 13, 2019


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Mini | Citroen C1 2 Doors or similar
“GoldCar at Zagreb has moved off airport and very disorganized ”
About GOLDCAR: 6.0 /10
GoldCar at Zagreb has moved off airport and very disorganized. Was advertised as being in terminal but now requires shuttle. Short staffed so takes long time to pick up and drop off car. Very aggressive about insurance at pick up.
About Easyrentcars: 10.0 /10
Reviewed: Jul 6, 2019


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Mini | Fiat 500 or similar
“i was not told about the 4 times insurance amount of rental at the time of booking”
About GOLDCAR: 7.3 /10
they dont even have a sign to indicate where their desk is at the entire airport & no signs. we had to search for it for 45 mins.
Reviewed: Apr 22, 2019
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