EasyRentCars
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About ZOOM: 8.3 /10
Smooth process, best price
About Easyrentcars: 10.0 /10
Reviewed: Sep 4, 2019
Intermediate | Toyota Corolla or similar

Relevant Reviews on ZOOM Calgary

R.Taverner

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Full Size Van | Dodge Grand Caravan or similar
“Don't book with Zoom!”
About ZOOM: 6.0 /10
The car was old & damaged, very disappointing. I was required to call my insurance agency to confirm I had coverage. I have never in all my years of car rentals had to do this. I was very annoyed by this. I needed to extend my drop off time as we were flying and I had a flight change after the booking was made. I was charged an extra day for this 2 hour difference. This is disgusting customer service.
About Easyrentcars: 8.0 /10
The booking platform was fine but not enough details on the rental companies. I felt 'tricked' into booking with a sub standard company. It looked like a legitimate airport service, but was in fact not.
Reviewed: Sep 6, 2019

M.Laurin

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Compact | Mazda 2 2 Doors or similar
About ZOOM: 8.7 /10
Tout était bien!! Le service en français aurait été apprécié
About Easyrentcars: 10.0 /10
Reviewed: Aug 27, 2019

A.Martinez

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Full Size Van | Dodge Grand Caravan or similar
“Pick up good, but hard to find location. Drop off was frustrating. Dinged for scratch. No shuttle”
About ZOOM: 5.7 /10
Had a hard time finding location since plaza confusing and no signage except small sign at store front. Had to wait for vehicle although I came early. Agent was polite and helpful. Vehicle interior was clean but exterior a bit dirty, so hard to locate scratches. Dropped off vehicle and agent was rude. Found 2-3cm scratch on rear bumper which I didn't notice until then. Blamed us and asked me to make a claim through Amex insurance. Don't think it was me and scratch was cosmetic. Can't help but feel a bit suspicious. Also, refused shuttle to airport hotel despite blurb in voucher saying shuttles offered during business hours.
About Easyrentcars: 10.0 /10
No complaints. Easy to do business and to find best deal.
Reviewed: Jul 12, 2019
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