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Probably wouldn’t use again

About Routes: 6.7 /10
The car was fine. The radio wasn’t very good, but it was clean and ran fine. The wait to pick it up was over an hour once the shuttle dropped me off. You cannot use a debit card or cash for the $500-$1000 deposit. They also do not accept discover card. Read the fine print and you probably won’t have an issue.
About Easyrentcars: 10.0 /10
Booking was fine and I was auto rebooked to save a few more dollars. Overall, it was good, but the rental company mentioned that they are. It fans of 3rd party booking.
Reviewed: Aug 3, 2019
Economy | Kia Rio or similar

Relevant Reviews on Routes Vancouver Airport


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Medium SUV | Jeep Cherokee or similar
“9/10. Would have been perfect had the rental been free!”
About Routes: 10.0 /10
This was a great rental experience. Wonderful service and a great car.
About Easyrentcars: 10.0 /10
It was very good. We were 4 people with 4 big luggage and had a great car (Jeep Wrangler) to support us all, at a fair price.
Reviewed: Dec 14, 2019

Patricia Mackeracher

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Medium SUV | Jeep Grand Cherokee or similar
“Never again booking with Routes!!!!”
About Routes: 9.0 /10
This was our first time booking through Routes, and honestly will never book them again. We specifically went with them because we wanted a Jeep Grand Cherokee. However, when we got there, we were told they didn't have any... Not just that they were all booked up, but that they don't even have any in they car registry. They gave us what they thought was of equal value.. a Kia. The the other sites I was looking at while booking had the same Kia's for quite a bit cheaper. But its want a Kia. The free airport shuttle took over 2 hours to pick us up, because they only had one shuttle and had multiple pick up locations through the Vancouver airport. It was also full when it drove by us... We called multiple times (3times) to inform we were still waiting. When we got to the rental building it was a old converted night club, but very very very busy. We waited another hour in line to pick up SUV.
About Easyrentcars: 10.0 /10
Reviewed: Dec 5, 2019


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Medium SUV | Nissan Rogue or similar
About Routes: 8.7 /10
There was a long wait time to get the car key after the registration is complete. None of the staff cared about telling how long it is going to take to give the key.
About Easyrentcars: 10.0 /10
Reviewed: Dec 5, 2019
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