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Car was excellent but...

About Atlas: 10.0 /10
I waited a red shuttle at pick-up point for more than 15 mins. I wasn't happy with that. By the time I got my car, it was already 7:45am. My schedule became very tight because I had to get on the ship by 8am and I nearly missed it. Please think about how to organise for picking up a customer having a booking from 7am.
About Easyrentcars: 10.0 /10
Reviewed: Jun 28, 2019
Economy | Kia Rio or similar

Relevant Reviews on Atlas CAIRNS AIRPORT

G.Thapar

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Intermediate | Toyota Corolla or similar
“With Atlas excellent.”
About Atlas: 10.0 /10
Atlas was amazing, their Customer Service Representative-Javie was amazing, one of the best I have ever met, he did everything fast and with easy and he went out of his way to help and make our experience pleasant and we were extremely happy with everything.
Reviewed: Oct 24, 2019

O.ALV

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Intermediate | Toyota Corolla or similar
About Atlas: 9.3 /10
Parfait ! Efficace et honnête
About Easyrentcars: 10.0 /10
Reviewed: Aug 22, 2019

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Economy | Toyota Yaris or similar
About Atlas: 9.3 /10
The car was great and in excellent conditions. The service was quick and easy with pick and drop off. The only feedback I would give is, on my arrival on the 24th January to pick up my car the counter staff who was a male. He made me feel quite rushed, and explained everything like a speed of light like he had no time. He also asked me to pay the remainder which he originally quoted more, I think brought out my paperwork and said the outstanding amount is less than the amount he quoted me to pay. It rushed, didn’t apologise for the incorrect amount. If I didn’t check the amount prior to confirming payment I would have been overcharged. He brushed it off without questioning the amount difference. When he went through the T&C and when we checked out the condition of the car, he spoke so fast that I didn’t have time to take it all in. Being a little more patient would have been a better front counter experience.
About Easyrentcars: 9.0 /10
Reviewed: Jan 31, 2019
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