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About Easirent: 9.0 /10
I presented full insurance for excess and yet was still obliged to block 1500 from my credit card. In other rentals I have not had to block this which is one reason that I have taken out that insurance. I was not pleased. When dropping off the car I waited 40 mins for the shuttle bus to take me to the terminal. I and two other clients had to ask 3 times for the staff to ring the shuttle and chase it up. The staff were helpful but you really need to have a better relationship with your shuttle bus provider. It is very stressful to be waiting 40 mins for the shuttle when you have a plane to catch.
Reviewed: May 8, 2019
Mini | Fiat 500 or similar

Relevant Reviews on Easirent BIRMINGHAM INTL AIRPORT

A.Ortega Dulanto

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Economy | Ford Fiesta or similar
“Car a bit old and pick up location far. The rest all good”
About Easirent: 6.3 /10
Car a bit old and pick up location far. The rest all good
About Easyrentcars: 8.0 /10
Good offer
Reviewed: Aug 17, 2019

A.MOF

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Compact | Ford Focus or similar
“Horrible!!! Waited more than an hour to be picked up and the customer service is horrible”
About Easirent: 4.0 /10
I booked a compact car and no compact cars where available, so instead of giving me an upgrade they downgraded me to a smaller car. The attendant who Checked me out wasn’t friendly and he didn’t even apologize for Downgrading me and giving me a car cheaper than what I paid for
Reviewed: Jun 10, 2019

K.Nesbitt

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Intermediate | Ford Mondeo Estate or similar
“Good, clean car, friendly service”
About Easirent: 8.0 /10
More staff at the counter (there was only one person) would have shortened the wait. A street address would have helped the sat nav find the drop off location. £1800 hold on my credit card for up to 28 days is excessive and will stop me from using this company again
About Easyrentcars: 10.0 /10
Reviewed: Mar 17, 2019
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