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Renting a car at Weeze airport (EasyRentCars - Hertz)

About Hertz: 8.0 /10
Like: The prices are rather competitive (typically lower than in some other broker agencies), the service is excellent, the staff are always available through the live chat service, the free cancellation is a very useful option, the price includes exactly what is specified, and we did not pay any additional costs at the desk of the rental agency.
Dislike: In the rental agreement, it was specified that “cross border is free of charge”. It happened that due to the miss-communication between the rental and broker agency this cross border was not free of charge. However, the EasyRentCars accepted to reimburse the cost, and it turned out to also be a positive experience. We are thankful to EasyRentCars.
Reviewed: Feb 13, 2018
Economy | Opel Corsa or similar

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Small SUV | Opel Crossland X or similar
“Hertz makes business on reported damages more than rentals itself. Very unfair!! Never anymore.”
About Hertz: 7.0 /10
Terrible company. Staff at the counter extremely unpleasant and not providing the right informations during the contracting process. The detailed condtion of the vehicle have not been sent by email and the paper delivered at the desk was reporting 15 damages only in German. I parked the car in a garage and never on the road and I have been charged for a 1cm (!!) scratch, that I did not cause, on the alloy wheel for 280 Euro. ... cheating on the customers to make money in this way. Horrible commercial behavior. Never anymore Hertz in my life.
About Easyrentcars: 10.0 /10
Smooth and friendly process as usual.
Reviewed: Dec 11, 2019


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Compact | Ford Focus or similar
About Hertz: 7.3 /10
worst rental car
About Easyrentcars: 9.0 /10
Reviewed: Jul 14, 2019

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Luxury | Mercedes-Benz E Class or similar
About Hertz: 4.3 /10
Hertz did not supply the ordered car but different model ,the guy at the counter was very rude .
About Easyrentcars: 10.0 /10
Reviewed: Feb 8, 2019
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