EasyRentCars
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Happy

About Aucar Rentals: 10.0 /10
Like: Easy to book
Dislike: Nothing
Reviewed: Jan 5, 2018
Premium SUV | Audi Q5 Model Guaranteed

Relevant Reviews on Aucar Rentals Aucar Mel airport

Q.WANG

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Full Size Van | KIA Carnival or similar
“Good experience with Easyrentcars, ”
About Aucar Rentals: 9.7 /10
Good
About Easyrentcars: 10.0 /10
Really good service,even for claim, faster and easy.
Reviewed: Jan 10, 2020

Natalya

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Compact | Ford Focus or similar
“Everything went very smooth”
About Aucar Rentals: 9.0 /10
We booked Ford Focus, but got a better car (Toyota Camry), were quite happy about it. Pickup and return was very smooth.
About Easyrentcars: 10.0 /10
Reviewed: Jan 5, 2020

Irene B.

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Compact | Ford Focus or similar
“Not commented”
About Aucar Rentals: 5.7 /10
Pick up experiences (unacceptable) - On arrival I made 29 calls before some answer my call. It took me 1 hour to reach Aucar. I used AU phone number to contact Aucar. - Aucar is really bad with managing their time. They knew how many customer they need to pick up but they failed to full fill their duty. They told me 10-15mins waiting times to pick me up from airport but it actually took them 30mins. Moreover, Aucar told me to walk from other end (avis) to their van (enterprise car rental) and told me to wait for next van because this van is full. So I waited 25 minutes for the next pick up. When next van arrived they told me to walk back to Avis end when they supposed to pick me up from enterprise end because they told me to wait there. Overall, their customer service really poor and timing is unacceptable. It took me 2 hours in the total. Note: It was 44degrees really sunny day. Car conditions: - I booked Compact - Ford Focus or similar but I got upgrade to camry. - There are scratches all over the car. - Fuel tank is not fill up. - Car was looking clean but smells like smoke in the car. It’s really bad. Overall, even though, I got up grade but it’s not so important to me because I booked smaller car for a reason, I want to be able to get around in the city easily. The car was running well but smells really bad.
About Easyrentcars: 8.0 /10
Reviewed: Dec 27, 2019
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