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MONTREAL CAR RENTAL REVIEWS

Listen To Voices From Real EasyRentCars Customers In Your Destination

A.Hedayati

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Intermediate | Chevrolet Cruze or similar
About Discount Car & Truck Rentals: 3.7 /10
I have sent this email to discount customer service: Dear Sir/Madam Here I would like to make my complaint about a service which I have received this week. I had reserved an economy car for my trip, alone, to Ottawa from Montreal, almost 10 days sooner to be sure about having a suitable car. Unfortunately, after going to your west downtown branch (Guy street), they told me that the car is not available and I have to go to the downtown branch. So, I went there together with one of the Discount employees. But, what they gave me was a big Jeep car and they said that there is no other option for me and if I do not agree I can cancel the contract. Since I had to go to Ottawa, I had no other choice and I accept that car. But during my trip, I found out the car had lots of mechanical problems and its steering wheel vibrated when the speed reached to 100 km/h. I also paid for 50 litres gas which for a 400 km trip for a single person is really too much.  Finally, when I returned the car and made my complaints to the downtown office, they said that there is no way to compensate for this inconvenience and I left there without any clear answer. Here I should say that I am really disappointed by this service and more because of the way your employees faced with me. I also left a voice message to your customer service but I have not received any response yet. By the way, I hope that I would receive a reasonable response from your side about this issue.  For your information, my contract number was 5060024004. Waiting for your soonest response. Regards
Reviewed: Jun 9, 2019

m.Javadiaghdam

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Intermediate | Chevrolet Cruze or similar
“Car rental website is good, Discount is socks.”
About Discount Car & Truck Rentals: 5.7 /10
They do not have car ready , and made me to wait more than an hour to wait . For return , some accident happen in their facility and blame me and the process is on going.
About Easyrentcars: 10.0 /10
Reviewed: Jun 7, 2019

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Economy | Toyota Yaris or similar
About Discount Car & Truck Rentals: 9.7 /10
It is always longer to get a car at this location but the staff is really nice.
About Easyrentcars: 10.0 /10
Reviewed: Jun 6, 2019

S.

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Economy | Toyota Yaris or similar
“A real joke.”
About Discount Car & Truck Rentals: 5.3 /10
Waiting 40 minutes for a car.... if you ask a departure time, it's because we are planning on going somewhere at a certain time. And get answered by the lady at the counter: If you wanted me to be there at 2PM at the counter, I would not have your car at 2h35... What the hell is that answer??!?! I will never rent a car there anymore.
Reviewed: Jun 5, 2019

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Full Size | Ford Taurus or similar
About Discount Car & Truck Rentals: 7.7 /10
The insurance on the car was expired. There is no way to return the car after office hours
About Easyrentcars: 10.0 /10
Reviewed: Jun 4, 2019

A.Towner

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Compact | Hyundai Accent or similar
“I will come back !”
About Discount Car & Truck Rentals: 9.7 /10
Tip top quick pick-up and return I'll be back !
About Easyrentcars: 10.0 /10
Price is right and good website !
Reviewed: Jun 4, 2019

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Economy | Chevrolet Spark or similar
“very good car, the air conditionning that was a little bit erratic (cold / hot). ”
About Dollar: 9.0 /10
very good car, service ok, once I knew exactly were the desk was, and taht it was Dollar's desk !
About Easyrentcars: 8.0 /10
Reviewed: Jun 3, 2019

Bill

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Standard | Ford Fusion Saloon 2 Doors or similar
“Delayed delivery of Vehicle/ Paid way more for Gas!”
About Budget: 8.3 /10
I booked a standard car and get a YUKON XL- because they did not have anything smaller and consequently spent about $75 extra on gas! Very disappointed and hope that I will be refunded for the extra gas
About Easyrentcars: 8.0 /10
Reviewed: Jun 3, 2019

S.Pierre

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Full Size | Toyota Camry or similar
“Between pick up and drop off time everything went really nice. Véhicule was clean and very good. ”
About Discount Car & Truck Rentals: 10.0 /10
We did not wait for too long it was just the normal waiting time and very good service at the counter.
About Easyrentcars: 10.0 /10
It was simple and smooth, really nice service with very good price.
Reviewed: Jun 1, 2019

A.Norman

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Intermediate | Volkswagen Passat 2 Doors or similar
“Necessary extras, gps and extra driver, doubled the initial cost of the car rental.”
About Thrifty: 8.3 /10
Upgraded car was excellent.
About Easyrentcars: 8.0 /10
Reviewed: Jun 11, 2019
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