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SYDNEY CAR RENTAL REVIEWS

Listen To Voices From Real EasyRentCars Customers In Your Destination

S.Benipal

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Compact | Kia Cerato or similar
“Okay for the price ”
About Apex: 7.3 /10
Drop off was painful -- not helpful to drop off after hours
About Easyrentcars: 10.0 /10
No leeway for drop off
Reviewed: Oct 9, 2019

R.Maher

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Small SUV | Nissan X-Trail or similar
“Europcar pickup terrible, car ok and drop off good.”
About Europcar: 6.3 /10
Drop off was great the pick up was not a good experience. Firstly pickup location says Pyrmont but it was actually Sydney Central which is a different location. I did everything I could to make a smooth checkin as we had an itinerary and small children, including doing the online checkin. The system was apparently down when we arrive and so the guy seemed to have no idea what we had booked and paid for already. Including that we had booked two child seats but was only given one! Eventually after complaining the guy went to a different site to get one, he was still confused as to what we paid for including trying to charge me twice for this booking. He also said he was too busy for a pre inspection so I had to take pictures and email to Europcar; there was a lot of damage and I didn't know what they had recorded. All in it added a two hour delay, to the start of our journey which cost us. Also when I emailed the pictures I got one back saying this doesn't mean any proof it was pre existing! No problems dropping it off.
About Easyrentcars: 8.0 /10
Responsive on queries I had, just one problem of the pick up location not matching. Luckily I spotted in time.
Reviewed: Oct 9, 2019

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Intermediate | Hyundai Elantra or similar
“Bad start but value for money overall. ”
About Apex: 7.7 /10
Lack of communication during pick up. The wait was long and we were not given details of the driver or pickup vehicle. The driver wasn’t informed of who he is picking up as well. There was so much confusion as we kept wondering if we’re boarding the right vehicle. Car was not clean as well, could have been better with a quick wipe down.
About Easyrentcars: 10.0 /10
Reviewed: Oct 9, 2019

M.Drummond

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Compact | Hyundai i20 or similar
“Great experience ”
About Alamo: 10.0 /10
Nice car, the guy at pickup was fantastic!
About Easyrentcars: 10.0 /10
Reviewed: Oct 6, 2019

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Compact | Hyundai Accent or similar
“Car was ok, but information and pick up not fine :-) ”
About East Coast: 8.7 /10
We confirm to be pick up at 20:30 but the car arrived after 21:00. The company told us that tolls (fees for highways etc.) is already solved and we have a chip in the car. After I have two payment in addition. That is not reputable.
About Easyrentcars: 8.0 /10
Reviewed: Oct 2, 2019

A.Tong Hau Oon

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Intermediate | Toyota Corolla or similar
About Europcar: 8.0 /10
Convenient car collection as it’s in the airport terminal.
About Easyrentcars: 8.0 /10
Reviewed: Oct 7, 2019

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Intermediate | Toyota Corolla or similar
“Car rental at Sydney is easy”
About ACE Rental Cars: 7.3 /10
Counter don’t easy for find.
About Easyrentcars: 8.0 /10
Your promotion make the price cheaper than other.
Reviewed: Oct 7, 2019

E.Montreuil

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Intermediate | Hyundai Elantra or similar
“Bonne expérience mais respectez bien les horaires !”
About Apex: 9.3 /10
Le fait que les succursales ferment à 17:00 est vraiment le seul point négatif.
About Easyrentcars: 9.0 /10
J’ai eu le service qui m’a fait son maximum.
Reviewed: Oct 5, 2019

Chun Kin Mak

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Medium SUV | Toyota RAV4 or similar
“wonderful”
About ACE Rental Cars: 9.0 /10
Live chat experience is wonderful - fast, accurate and helpful.
About Easyrentcars: 10.0 /10
Reviewed: Oct 4, 2019

E.Montreuil

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Intermediate | Hyundai Elantra or similar
About Apex: 9.3 /10
Fermeture des bureaux à 17:00... overture à 8:00... pas de possibilités en dehors des heures d’ouverture
About Easyrentcars: 10.0 /10
Reviewed: Oct 5, 2019
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