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MELBOURNE CAR RENTAL REVIEWS

Listen To Voices From Real EasyRentCars Customers In Your Destination

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Intermediate | Toyota Corolla or similar
“Good”
About Atlas: 2.7 /10
Terrible services
About Easyrentcars: 8.0 /10
Good
Reviewed: Apr 20, 2019

N.Puri

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Medium SUV | Mitsubishi ASX or similar
“The rentals are more clean. The process better”
About CARHOOD: 5.7 /10
They need to have technology when signing either paper or iPad not to see the t&c on paper then sign ipad
Reviewed: Apr 19, 2019

Sandra

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Intermediate | Toyota Corolla or similar
“Upgrade which I did not ask for but I was charged for and was not informed”
About Europcar: 10.0 /10
The system automatically gives Europcar 10/10 based on the answers I gave to the questions about Europcar. However I would like to say that for overall rating, I think Europcar deserves a 7.5 out of 10 and that was because they upgraded me from an intermediate (I had booked a Toyota Corolla) to a SUV, a Holden Equinox, and charged me for the upgrade. When I asked the staff on duty, they said they did not charge for the upgrade. However when I received the invoice the extra that I paid was listed as upgrade of car. I feel that this is not very ethical of Europcar. They should give me the same class of car that I booked or if they are unable to, to give me an upgrade with no extra charge. I have no complain regarding the car itself. My issue is the ethics of Europcar rental policy.
About Easyrentcars: 10.0 /10
Reviewed: Apr 17, 2019

m.jurkic

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Intermediate | Toyota Corolla or similar
“Great price and service ”
About ACE Rental Cars: 10.0 /10
Ace were great
About Easyrentcars: 10.0 /10
Reviewed: Apr 16, 2019

P.Harmon

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Economy | Hyundai Getz 2 Doors or similar
“Phone contact was easy and pleasurable to deal with. Overall Good.”
About CARHOOD: 7.7 /10
Good experience with Carhood.
About Easyrentcars: 8.0 /10
The little Getz I hired did the job well and with no real problems whatsoever. I haven’t received my deposit bac yet so that is yet to be seen, but have no bad thoughts about my deposit being returned.
Reviewed: Apr 14, 2019

K.Ang

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Large SUV | Toyota Highlander 7 Seats or similar
About Alamo: 7.7 /10
Difficult to locate the office "Redspot" No signage.
Reviewed: Apr 13, 2019

J.Benevides

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Economy | Toyota Corolla Hatchback or similar
“Very reliable and trustful companies. I would recommend them! ”
About ACE Rental Cars: 10.0 /10
Excellent company. Everything worked as expected. No extra hidden costs.
About Easyrentcars: 10.0 /10
Amazing and easy to use rent app. I would recommend to everyone.
Reviewed: Apr 16, 2019

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Medium SUV | Mitsubishi Outlander or similar
“Value for money ”
About Aucar Rentals: 9.3 /10
Great price. Good car. Very happy
About Easyrentcars: 10.0 /10
Easy
Reviewed: Apr 19, 2019

P.Rogers

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Full Size | Toyota Camry or similar
“Great Service”
About ACE Rental Cars: 9.7 /10
Great counter staff. Vehicle ready to go
About Easyrentcars: 10.0 /10
Great choice of vehicles and renters. Easy to use
Reviewed: Apr 14, 2019

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Mini Van | Hyundai Imax or similar
“Old car and disorganised service”
About Apex: 6.3 /10
The car had not been cleaned, the outside was still dirty, the seats were stained from liquid spillage, carpets and foot rests were dusty and dirty. The child seats had not been cleaned or wiped over either. We had to wipe over the car and seats ourselves. The car was quite old, the doors sometimes became jammed, the key lock did not always work and it did not have a reversing camera for safety. One should be installed. the child seats had not been pre-installed upon pick up so I had to wait for them to be installed and they did not have a tether extension for one of the child seats so we couldn’t install it where we wanted to along the back row of seats. This is something that the company should stock, they are inexpensive and easy to use. There was no manual in the car so we couldn’t work out if we were using the anchor points correctly. It was dark and the employee didn’t even have a torch so we both had to use our phone lights- absurd! Pick up time took close to an hr, one employee at the desk either didn’t know how or couldn’t process my pick up so we had to wait for the other employee to finish his phone call.
About Easyrentcars: 9.0 /10
Fast email communication, happy with service
Reviewed: Apr 15, 2019
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