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MELBOURNE CAR RENTAL REVIEWS

Listen To Voices From Real EasyRentCars Customers In Your Destination

Scot

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Medium SUV | Mitsubishi ASX or similar
“Simple and cheap”
About Tripz: 9.3 /10
The car was good but 1 of the headlight bulb was faulty.
About Easyrentcars: 10.0 /10
Reviewed: Aug 4, 2019

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Full Size Van | Toyota Commuter 12 Seats or similar
“Bad experience ”
About Europcar: 4.3 /10
They are not in business, They look like don’t want to give you the car.
About Easyrentcars: 10.0 /10
Reviewed: Aug 4, 2019

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Economy | Hyundai Accent 2 Doors or similar
About Apex: 10.0 /10
The staff are always very friendly. I’ve been booking with apex quite frequently and they never fail with impeccable customer service and the cars they provide are very nice.
About Easyrentcars: 9.0 /10
Reviewed: Aug 4, 2019

J.McGrath

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Medium SUV | Mitsubishi Outlander or similar
“Customer service were very helpful and easy to deal with”
About ACE Rental Cars: 10.0 /10
Very helpful and easy to deal with
About Easyrentcars: 10.0 /10
Reviewed: Aug 1, 2019

V.de Bruyn

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Medium SUV | Mitsubishi ASX or similar
“Unfriendly staff at check in. Hassle to check for marks. Return was good.”
About AVIS: 6.7 /10
Check in staff was unhelpful. Took a long time to get the marks checked.
About Easyrentcars: 8.0 /10
Reviewed: Jul 31, 2019

Hebbs

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Medium SUV | Mitsubishi ASX or similar
“Simple, comfortable and enjoyable”
About Budget: 9.3 /10
All good and an easy process. Expected a Mitsubishi ASX and received a Nissan Qashqui. Loved the car. There was a small mark on the door when we picked up the car, but the guys said very minor issues are not a problem. This put our minds at rest. There was a bit of a push to buy additional cover (which was unnecessary). We were going to the Great Ocean Road for 2 days then skiing for 3. Snow cover would have to be paid for the full tenure of the hire, not just for the days needed. So we didn't take it. This would be improved to cover only the needed for the time and we may have purchased it.
About Easyrentcars: 8.0 /10
Reviewed: Aug 6, 2019

Faris Nsm

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Large SUV | Ford Territory 7 Seats or similar
About Aucar Rentals: 4.3 /10
Counter staff did not arrange for our pick-up from the airport. Even though they sent me an SMS the day before arrival with instructions to call them when we arrived, when I called them upon arrival, the staff did not know about our booking and made no arrangement to pick us up from the airport. Only after 2 phone calls later did they pick us up. When we arrived at their office, they did not have our car ready. Several excuses were made with no regard for the time we lost just waiting for the car to be ready. All in all, after our long flight, we got into our car 2 hours after the booking time.
About Easyrentcars: 8.0 /10
Reviewed: Jul 30, 2019

WS

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Medium SUV | Mitsubishi ASX or similar
“Avis might be good choice. More quality assured.”
About AVIS: 8.7 /10
Awesome and good service.
About Easyrentcars: 8.0 /10
Reviewed: Aug 4, 2019

Christian Hoeffel

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Economy | Toyota Corolla Hatchback or similar
“Weird, shady company that I would not use again.”
About EZU: 5.7 /10
This is definitely an upstart company that is bizarre. First, you wait for A LONG TIME to get the shuttle, then you're taken to the rental car office, which is basically an office building, which is nondescript. The rules for taking a car here are much more strict than a typical car rental agency- no messes, no spills or you get an extra charge. It took A LONG TIME to get the car with no wait, cant imagine what it would be WITH a wait. We luckily got the car back without incident. Another thing, they open at 8am, so if you have an early flight, you need to book with someone else, because you have to ask for an early drop off, and it's not guaranteed.
About Easyrentcars: 10.0 /10
Reviewed: Aug 5, 2019

Cyberbastion

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Compact | Hyundai Accent or similar
“The pickup location is not clear. But the pickup staff provide great support”
About BARGAIN: 9.3 /10
It's recommend to provide a map where is the pickup location.
About Easyrentcars: 8.0 /10
Reviewed: Aug 4, 2019
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