The Ultimate Car Rental Checklist

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Section 1: Collecting the Car (8 Steps)

Step 1: What do you need to bring to collect the car?

  • Driver’s Licence (+International Driving Permit)

Being held for at least 1 year (often 2 years) with no major endorsements

  • Credit Card(s)

In the name of the Main Driver and with sufficient funds for deposit

  • Forms of ID

A valid photo ID (Passport or National ID), or any other forms of identification

  • Printed Voucher

 

Step 2: Do you want to add an additional driver(s)?

YES Additional drivers MUST present their Full Driver’s Licence and may be charged

No Go to Step 3

 

Step 3: Additional charges at the rental counter?

Must – Car’s deposit & additional drivers fee (if any)

Other possible charges – Young Driver Fee, After-Hours Fee, and Mileage and Cross-border Fee and etc.

 

Step 4: Do you pick up the car on time?

YES – Go to Step 5

NO – Contact for permission: Early or late notification in advance is required (surcharge may occur). If you can’t reach the rental desk, please contact EasyRentCars 24/7 customer service for help.

 

Step 5: Does any promotion at the rental desk?

YES – It’s up to you (remember to check the price after you pay). If you don’t need it, say NO.

NO – Go to Step 6

 

Step 6: Read the rental terms and conditions

 

Step 7: Check the car condition

  • Bad condition

Raise the issue with the car rental agent immediately and request an alternative. If the matter is not resolved, contact us and we can try to arrange a suitable substitute with the car rental agent.

  • The fuel

① Check the fuel type: petrol or diesel

② ‘Full to Full’ car: check if the fuel is full

  • Mileage

Check the milometer on the dashboard matches how many miles the rental desk paperwork says the car has driven.

 

Step 8: Ask for the receipt and check what you have been charged

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Section 2: Using the car (2 Steps)

Step 1: Do you need to cross the border?

YES Read the cross-border policy carefully, and confirm with the rental desk (NB: An additional fee may apply).

NO – Go to Step 2

 

Step 2: Does your car have an accident during the rental period?

YES – Contact the rental desk and follow its instructions. If you can’t reach them, contact EasyRentCars 24/7 customer service for help.

NO – Go to Section 3

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Section 3: Returning the Rental (8 Steps)

Step 1: Confirm the tank condition: Do you return with a full tank?

NB: if you’ve already paid for a full tank of gas at the time of pick-up, go to Step 2

YES Go to Step 2 (keep the latest receipt from the gas station)

NO Fill up the full tank or pay for a full tank of gas (if you choose self-service car return, the fuel fee and labor fee are required – check the contact details)

 

Step 2: Confirm your return time: do you return the car on time?

YES – Go to Step 3

NO Contact for permission: Inform the rental desk in advance if you want to return the rented car early or later (NB: The paid portion may not be refunded and the late-return compensation fees are required)

 

Step 3: Confirm rental desk address and opening hours, do you return it during the business hours?

YES – Return to the rental desk, go to Step 4

NO – Self-service car return, go to Step 5

 

Step 4: What should you notice when returning your car to the rental desk?

  • Check the car: Its recommended to take photos and obtain evidence to avoid disputes: Mileage. Fuel, Car damage/Cleaning fee, Anything left in the car?
  • Return the keys & rental equipment (if any)
  • Final Invoice (FI)

Confirm all information is correct.

 

Step 5: What should you notice when you choose self-service car return?

  • Take photos: Uses Time-stamped Photos tavoid disputes
  • Dropbox : key + RA 

Ask how to return in advance if there is any rental equipment.

 

Step 6: What are the unknown deductions after returning? (keep the invoice for more than one month in case of subsequent disputes without evidence)

  • 1-100 USD: violation/ticket fee, toll fee, and labor costs
  • >100 USD: car damage, go to Step 7

 

Step 7: If there’s any damage, what insurance claim materials do you need (EasyRentCars)?

  • Statement of the loss/accident particulars
  • passport and driving license
  • Rental Agreement
  • Credit card statement
  • Damage invoice
  • Your Bank Information to Get Paid

 

Step 8: Have your Prior Authorization get released yet? (Turkey will actually deduct the fee, while the other countries just put a temporary hold on funds)

  • Usually takes 1-2 months. If not, contact EasyRentCars 24/7 customer service for help.

Here is the ultimate car rental checklist issued by EasyRentCars!

Visit easyrentcars.com now.

EasyRentCars guarantees the most competitive car rental deals for your travel and the secret is our Price Drop Protector program! We can automatically track your rental rates and RE-BOOK you if prices drop! See how our customers love this feature here.

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