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Frequently Asked Questions

Quick answers to the most common questions for your car hire trips

What you'll need to bring to collect the car?
Driver's License
Generally, a minimum holding period of 1 year or 2 years with no major endorsements is required. UK licence holders need to present the photocard. If your driver's licence is not in the Roman alphabet (i.e. if it is in Arabic, Greek, Russian or Chinese), you need to bring an International Driving Permit along with your orginal licence. For more information, please refer to Terms and Conditions as at the time of booking.
Credit Card
A valid credit card with sufficient funds in the name of the lead driver must be presented at the rental desk in order to pre-authorise/charge the deposit and/or to pay for the rental.
Forms of ID
A valid photo ID (Passport or National ID), or any other forms of identification requested by the car rental company.
Printed Voucher
A printed version of your voucher must be presented when you pick up your car. Failure to present it may incur additional charge.

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